Join our NEUROMARK®
Community!

Optimizing Your Office: A Patient Outreach Roadmap

Practical resources to help educate patients on the NEUROMARK Procedure.

IS YOUR PRACTICE READY?

Join our NEUROMARK®
Community!

The reimbursement code for
PNN has changed in January 2024

IS YOUR PRACTICE READY?

START PREPARING TODAY

As of January 1st 2024, a new Category I CPT code, 31242 is now available for the endoscopic destruction of posterior nasal nerves (PNNs) using radio frequency ablation, as is performed with the NEUROMARK procedure. This new code will support the appropriate valuation of PNN ablation and help improve access for a broad range of chronic rhinitis (CR) patients.

Discover our comprehensive patient outreach roadmap designed to help optimize your practice with resources, tools, guides, and instructional videos.

TOOLS TO ASSIST

YOUR PRACTICE IN 2024

The following list can help your practice make the most of this opportunity with tools and resources provided to prepare your office, educate your patients, and collaborate with your peers.

Get familiar with the device, the procedure, and the patient profile.

JOIN THE NEUROMARK COMMUNITY

  • Network with other NEUROMARK users at live events
  • See the latest data and insights on the benefits of PNN

PATIENT CANDIDATE SELECTION

  • Identify patients who may benefit from NEUROMARK
    • Adult patients experiencing moderate to sever chronic runny nose and/or postnasal drip, clearing of the throat
    • Allergic or mixture of allergic and non-allergic CR
    • Vasometer rhinitis
    • Patients who are unhappy with symptom relief from medical management

PROCEDURE EXPERIENCE

  • Contact your Neurent Medical Area Sales Manager (ASM) to schedule hands-on learning
    • Use the NEUROMARK device in practice

NEUROMARK patients are already in your practice. Outfit your office with educational resources so you can schedule procedures.

PATIENT AWARENESS

  • Get more of your patients asking about the benefits of PNN and NEUROMARK
    • Connect with your Neurent Area Sales Manager to outfit your office with in-office educational posters
    • Outreach to patients with CR

PATIENT EDUCATION

  • Help patients understand their treatment options and why you recommend PNN ablation and NEUROMARK

Keep Patient Brochures in every room

Provide scheduled patients with this simple What to Expect document

STAFF TRAINING

  • Educate your staff on CPT changes, patient identification, and
    the benefits of NEUROMARK

Let your peers and your community know you offer NEUROMARK

REFERRING PHYSICIAN OUTREACH

  • Spread the word among referring clinicians that your practice offers NEUROMARK, the gentle procedure for CR
  • Outreach to patients with chronic rhinitis

WEBSITE UPDATES

  • Make sure your office website includes NEUROMARK as a treatment option for CR
  • Add images and content to your practice’s website

SOCIAL MEDIA PROMOTION

  • Build buzz in your community by posting about CR and PNN with NEUROMARK

Start posting regularly with these social media templates.

Reimbursement Support Services Available

  • Prior authorization support
  • Appeals support
  • Post-service claims appeals
  • Case updates & communications
  • Billing & coding inquiries

Please contact your local Area Sales Manager for more for more information!

GET YOUR PRACTICE READY

Enter your contact information below

A Neurent Medical Area Sales Manager will be in touch to outfit your office with everything you need.